One of the highlight features of Produktyf CRM is ability to link different items together to represent relationships and associations between them.
Linking items allows you to create a powerful relationship-based database which makes finding relevant information in the right context very easy.
For example you can link a Note item containing information about your call with your supplier to the Contact items of the people participating in this call and then link it to Project opportunity this call is about.
Later, when you view Contact details for the Contact linked to this note you will be able to see the note as well as other notes, projects and other linked information related to this contact.
The following item types can be linked together:
Note or Action (1) can be linked to: |
Contact (2) |
Company |
Project |
Item |
Contact can be linked to: |
Note / Action (2) |
Company (2) |
Project (2) |
Item |
Company can be linked to: |
Note / Action |
Contact (2) |
Project |
Item |
Project can be linked to: |
Note / Action |
Contact (2) |
Company |
Item |
Item can be linked to: |
Note / Action |
Contact |
Company |
Project |
(1) Actions are not a separate content type but rather a Note with a type set to an 'Action'.
(2) This relationship allows setting additional properties. See
below for more information.